International Shipping
Orders are typically dispatched within 5–15 business days. Delivery times may vary depending on the destination country and customs processing times.
💰 Customs Duties & Taxes
The recipient is responsible for all customs duties, taxes, and import fees levied by the destination country. These charges are not included in the product price or shipping fees and must be paid directly to the courier or customs authorities upon delivery.
Customs policies vary widely from country to country. We recommend contacting your local customs office for specific information regarding applicable duties and taxes.
📄 Documentation & Compliance
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HS Code Classification: All jewellery items are classified under the appropriate Harmonized System (HS) code to ensure accurate customs processing.
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Import Restrictions: Certain countries may have restrictions on importing silver jewellery or may require specific documentation. It is the customer's responsibility to ensure that the items ordered comply with their country's import regulations.
📦 Packaging & Insurance
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Packaging: We use high-quality, secure packaging to ensure your jewellery arrives in perfect condition.
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Insurance: We insure all shipments for their full value to protect against loss or damage during transit.
📞 Customer Support
For any inquiries regarding international shipping, customs duties, or to request a DDP shipping option, please contact our customer support team at sterlingmuse1@gmail.com
